Job: RN Case Manager

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Job Description

We are now hiring
Req #296
RN Case Manager
Monday, February 26, 2018

RN Case Manager is responsible for providing coordination of services to patients and their families across the continuum of care.  The case manager assesses, plans, implements, coordinates and evaluates the plan of care in partnership with the patient/family and other members of the healthcare team.

Education and Experience:

  • Associates Degree in Nursing; required.
  • Valid Arizona State License as a Registered Nurse; required.
  • 2 years nursing experience; required.
  • Cardio-Pulmonary Resuscitation (CPR); required.

Knowledge, Skills, and Abilities:

  • Demonstrated competencies in dealing with all age groups including neonates, infants, children, adolescents, adults, and geriatric patients.
  • Applied knowledge of computer applications in a Windows based environment.
  • Applied skill in patient triage in a primary care setting.
  • Bilingual preferred and may be required based on patient needs.
  • Knowledge of patient appointment scheduling.

Duties and Responsibilities:

  • Demonstrates effective behaviors as outlined in the organization-wide core competencies.
  • Assesses, plans, implements, coordinates and evaluates the plan of care in partnership with the patient/family and other members of the health care team.
  • Transition of Care for ongoing planning to achieve individualized patient/family outcomes.
  • Evaluating patient/family outcomes to continuously update the care plan
  • Document care plan and interventions
  • Ensures patient-centered coordination within the medical home with team-oriented outcomes designed to facilitate the provision of comprehensive health promotion and chronic condition care.
  • Ensures a focus of ongoing, proactive, planned care activities.
  • Assists to improve measures
  • Monitors and sustain quality outcomes
  • Clinical, functional satisfaction and cost.
  • Assist with or promote the identification of patients in the practice with special health care required.
  • Initiate patient/family contacts
  • Creates ongoing processes for families to determine and request the level of case management support desired for the patient/family member at any given point in time.
  • Builds care relationships among family and team:
  • Support the primary care-giving role of the family.
  • Develop care plan with patient and/or family members.
  • Emergency plan, medical summary and action plan as appropriate.
  • Carries out Care plan
  • Evaluates and monitors effectiveness of plan and affects change as required. 
  • Educate, counsel and support. 
  • Provides developmentally appropriate preventative guidance in a crisis intervene or facilitate referrals appropriately.
  • Cultivate and support primary care and subspecialty co-management with timely communication, inquiry, follow up and integration of information into the care plan.
  • Serves as medical home quality improvement team consultant.
  • Assists in measuring quality to identify, test, refine, and implement practice improvements for patient-center care.
  • Works from standing orders from providers.
  • Works with providers to reduce documentation on provider desktops as per protocol guidance by CMO.
  • Has scheduled appointments with patients/family prior to or after treatment by provider to assess care plan.
  • Performs all other related duties as assigned or requested.


As an employee of MHC Healthcare, we share in a very strong mission: Dedication to providing Service Excellence in Promoting Health and Well Being. To support this mission in our community, MHC Healthcare believes it must start at home. Therefore, employees have many opportunities to care for our health and wellness with benefits such as:

  • Medical, dental, vision
  • 403b
  • Short-term disability and other benefits
  • Paid time off (including holidays/vacation/sick leave/community service)
  • Paid bereavement and jury duty
  • Employee discount for medical services
  • Tuition reimbursement

Pay Type: Salary

Required Education: Associate Degree

Location: Clinica Del Alma, Tucson, Arizona, United States of America

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